Frequently Asked Questions
Please find answer to your queries in faq's mentioned below
Frequently asked questions
Do you have a size guide?
Yes. Please use these charts to help determine your true size. Because sizing and cut may vary, please use the charts as a general guide to compare the various size scales. Sizes listed are US, unless otherwise noted.
The item that I absolutely love is sold out. What can I do and how often do you restock?
Great news! We often restock our most popular items. Simply visit the product page of your favorite items and click which size you would like, and it will show a “NOTIFY ME WHEN BACK IN STOCK” button. Once the item is restocked, you’ll be notified right away via email!
How do I change or cancel my order?
We know how important your order is, so we aim to fulfill orders as quickly as possible! While we cannot cancel or change an order once it has been placed, you are more than welcome to return your items in accordance with our return policy once your order has been delivered.
I placed an order, but never received a confirmation email.
If you do not receive a confirmation email within a few hours of placing your order, be sure to check your personal Spam folder. Alternatively, the email address on file might be spelled incorrectly. To check your orders, log into your account and select the “My Orders” option to review your order history. If you are still unable to locate the confirmation email of your order, please contact customer service.
Where can customers track their orders?
Customers can track their order via the tracking number emailed once the package is shipped.
Is it possible to change the order and how it can be done?
Once an order is placed, changes cannot be made.
How to take care about FTYA item?
Wash your FTYA gear in cold water on the gentle cycle. Hang to dry.
Can a loyal customer get a discount?
Yes! We offer discounts to our loyal customers monthly and with each purchase.
How can an order be cancelled?
Once an order is placed it cannot be cancelled. Follow the return policy